As of January 1st 2021 EU customers will no longer pay VAT at the checkout.
Instead, you the customer, will be required to pay the VAT due in your country to the delivery company before taking delivery of the products. This is a similar process that is already in place if you import any goods from outside of the EU.
We will assist wherever we can to try and make this transition as easy as possible, and appreciate your patience whilst we all adjust how we trade with other countries.
- ACW Team